Refund & Returns Policy
The Terms and Conditions of 'Ticket Purchase' & 'Entry' of Red Earth City Pty Ltd explicity states that:
Tickets are sold subject to the 'Presenter' (Red Earth City Pty Ltd - ABN 72 141 969 226) and any third party vendor's 'Terms and Conditions' of sale, which are available for review at the time of purchase. The 'Terms and Conditions' of sale, entry and participants presence at the burn include but are not limited to the following:
Tickets are sold subject to the 'Presenter' (Red Earth City Pty Ltd - ABN 72 141 969 226) and any third party vendor's 'Terms and Conditions' of sale, which are available for review at the time of purchase. The 'Terms and Conditions' of sale, entry and participants presence at the burn include but are not limited to the following:
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A change in personal circumstances of the 'Ticket Holder' does not entitle the return or the exchange of the ticket.
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Tickets will not be refunded under any circumstances, including but not limited to, the possible non-appearance of any particular group expected by the 'Ticket Holder' or any adverse weather conditions.
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Lost, stolen or damaged tickets will not be replaced.
